Delete your account

Delete in the app (recommended)

You can delete your account directly from within the app. Once you confirm the deletion while signed in, the app calls our account deletion API and removes your Cloud Post account on the server. Local session data on that device is cleared at the same time, as described in the Privacy Policy.

What gets deleted

• Your Cloud Post account on our authentication service (when the delete request succeeds).
• Signed-in session and local account state on the device you used to delete.

Letters, replies, and chats stored only on a device may already be local to that device. After deletion, you will need a new account to use Cloud Post again.

Request deletion by email

If you cannot open the app, email cloudiosfeedback@cloudpostofc.com with the subject line “Cloud Post account deletion” and include:

• the email address used for your Cloud Post account, or
• enough detail for Sign in with Apple so we can locate the account.

We may need to verify that you own the account before we delete it.